Financial Incentive Notice
Financial Incentive Notice
To the extent that we are subject to the California Consumer Privacy Act and its regulations, we provide California residents with this Notice.
This Financial Incentive Notice (“Notice”) by Expanscience Laboratories, Inc. d/b/a Mustela (“our,” “us,” or “we”) is incorporated into and part of our Privacy Policy (“Policy”).
On this page
1. Scope
The purpose of this Notice is to provide an explanation of the financial incentives that we offer, including a summary of how you may opt in and withdraw, together with other relevant information. By using this website or otherwise providing your personal information to us, you confirm that you understand and accept this Notice.
2. Definitions
The terms “financial incentive,” “personal information,” “share,” and “Environment” have the meanings given to them in our Policy.
3. Our Loyalty Program – MyMustela Rewards
We have established the MyMustela Rewards loyalty program, which is described at our loyalty program webpage (“Program Webpage”).
Subject to our Terms & Conditions, we provide participants with reward points when certain point-earning events occur, as described on our Program Webpage.
Each reward point has a monetary value. You may use your reward points to:
- receive a discount when buying a product from us;
- buy a product at a price of zero if you have enough reward points; or
- donate to support maternal health.
4. Categories of Personal Information
In some cases, to earn reward points, you must provide us with your personal information, including the following categories of your personal information:
- your email address, as set forth in your registration for an account at our website;
- your email address, as set forth in your sign-up for our newsletter;
- your name or identifier, as set forth in your product reviews of our products; and
- your social media handle or username that is associated with your following of our social medial channels.
5. Value of Your Personal Information
Receiving your personal information has a value to us because it enables us and our affiliates to market our products to you in accordance with our Policy. We set the monetary value of the reward points based, at least in part, on our reasonable consideration of the cost to identify prospective customers for our products.
6. How to Opt In
To sign up and participate in our loyalty program, you must enter your account-creation information and click the Create button at our account registration webpage. In doing so, you understand, agree, and consent to the following:
- we may provide you with financial incentives through our loyalty program;
- you are eligible for some of the financial incentives only because you provide us with your personal information; and
- we and our affiliates may use your personal information for marketing purposes in accordance with our Policy.
7. How to Opt Out
You may withdraw from the MyMustela Rewards loyalty program at any time by contacting our Customer Service team at customerservice@expanscience.com with the subject line “MyMustela Rewards – Withdrawal Request.”
Please include the email address associated with your MyMustela Rewards account so we can locate your membership. We may request additional information to verify your identity before processing your withdrawal.
Once your withdrawal request has been verified and processed, your membership will be terminated, and you will no longer be eligible to earn, redeem, or receive loyalty program rewards and benefits. Any unused reward points will be forfeited upon withdrawal, subject to applicable law and the program's Terms & Conditions.
Withdrawal from the loyalty program is voluntary and does not affect your ability to purchase our products or exercise your privacy rights. You may also exercise your applicable privacy rights, including the right to opt out of the sale or sharing of personal information, without withdrawing from the loyalty program.
8. Further Information
For further information regarding our collection, use, and disclosure of personal information, please see our Policy.
9. Updates
We may update this Notice from time to time, so please review this Notice webpage periodically.
End of Financial Incentive Notice