Disappointed
"It’s been 3 weeks now and I still haven’t received my order. You never reached out to update me till I emailed you. Send my items immediately."
Overall rating: 4.819383 / 5 from 227 reviews.
This gentle cleansing gel is a newborn-friendly, tear-free option for safely cleaning and soothing baby's skin and hair. It is crafted with 93% natural ingredients, including Avocado Perseose® and Vitamin B5, and is effective in cleaning and nourishing without stripping the skin's natural oils. Customers appreciate its gentle and effective cleansing experience, pleasant fragrance, and how it leaves the skin feeling soft and moisturized.
Review topics: ["size","irritation","ingredients","issues","smell","hair","feeling","works","fragrance","value","skin","use","face","hydration","body","cleans","light","packaging","formula","cleanser","bottle","cream","line","cleansing gel","mustela","baby","gel","body wash","wash","soap"].
"It’s been 3 weeks now and I still haven’t received my order. You never reached out to update me till I emailed you. Send my items immediately."
"I’ve been using Mustela for my children for a while, and I love how gentle the lotion and soap are on the skin."
"Absolutely love this product My daughter have been using since she was born and she's about to be 4"
"Been using this divine smelling cleanser for35 years on my babes: and with my sensitive skin it beats CeraVe or Cetaphil hands down!! Never discontinue this FAB SMELLING cleanser!!"
"We love this product. The smell is amazing and i love that it’s gentle and can be used on hair and body. We’ve been using this product since kids were born for past 9 yrs!"
"Been using since my baby came home from the hospital. Gentle and the smell is subtle."
"we have been using this product for our son for almost 6 years best stuff on the market"
"We super love this product! The smell, the smoothness it leaves my child’s skin, ingredients and simply everything about it. Still using it for my baby since newborn, she’s 22 months old now. :hands_heart_medium_skin_tone:🤍"
"bought the Mustela Gentle Cleansing Gel because it is marketed for babies and even newborns. I have actually had this product since my daughter was born, but I mainly used it as a backup whenever I couldn’t find her regular baby soap. My daughter is now 16 months old and has always loved bath time. Recently, she started crying intensely whenever it was time for a bath and would even have breath-holding spells. I couldn’t understand what had changed because she used to enjoy baths so much. Yesterday, I finally realized what might be causing the problem. After washing her body, she accidentally touched her eyes with soap residue on her hands. She immediately started crying and had another breath-holding episode. It made me think that when I wash her hair and rinse it, some of the product may be getting into her eyes and causing discomfort. To confirm my suspicion, I tested the product on myself by washing my face and allowing a small amount to get into my eyes. My eyes burned noticeably. I understand that no soap feels good directly in the eyes, but for a product marketed specifically for babies and newborns, I expected it to be much gentler and truly tear-free. Looking back, I believe this may have been the reason my daughter suddenly began dreading bath time whenever I used this product. I am very disappointed and will be switching to another product. I would not recommend this for parents looking for a genuinely tear-free baby wash."
"have used this soap for years with my two kids. no issues at all. no crying because of burning"