Order Processing and Shipping Policy

Mustela USA Order Processing & Shipping Policy
Order Processing
Orders are processed within 48 business hours.
Please note that our warehouse is closed in the weekends and major holidays. Customers will be notified if there are any delays in shipping out the package.
Shipping
Mustelausa.com offers FREE standard ground shipping on purchases of $40+ and over (excluding taxes & shipping fees). 
SHIPPING DESCRIPTION DETAILS
FedEx SmartPost - Flat Rate Ground (The Contiguous United States) 5 to 10 business days*

*Please note delivery estimate excludes weekends and holidays. We have also recently seen delays in tracking updates and delayed deliveries in the West Coast. Your patience with Fedex and USPS is greatly appreciated.

We offer flat rate FedEx SmartPost shipping on all orders for $5.95 for the contiguous United States. Please note shipments to Hawaii and Alaska will be shipped via UPS Ground.

For any questions, please reach out to us at customerservice@mustelausa.com.